Courier work happens in loading docks and basements where signal goes to die, so the app had to treat offline as the normal state, not the exception. That is exactly how AWDS engineered it: routes load before the shift, proofs of delivery queue up locally, everything reconciles once a driver surfaces. Since launch we have not lost a single delivery record, and drivers finish shifts with battery to spare — the old app used to drain phones by mid-afternoon.
Declan Byrne
CTO, CargoNine



