Ecommerce site search decides whether visitors find what they came for. We tune the engine behind it: relevance, synonyms and typo tolerance.
Fast, precise search across your full catalog or a single category, with filtering and sorting built in.
Search results are sorted automatically by how well they match the user's query.
Reliable storage for logs, contact records, bookmarks, and user history — all with fast access.
Four pillars of a complete enterprise search solution, built for catalogs of any size.
One search bar that understands what your visitors mean. The engine indexes every product, category, and content page into a single fast index, so shoppers get precise, filterable results as they type. No more zero-result dead ends or five-second category scans.
Queries answered in 10–50 ms across millions of records. Inverted-index storage purpose-built for text search with automatic sharding.
Context-aware suggestions in under 5 ms, complete with product thumbnails, prices, and category shortcuts.
Price, brand, size, and any custom attribute computed in the same query — filters update instantly with result counts.
Automatic notifications when popular queries return nothing, so merchandisers can add synonyms or products before sales are lost.
Concrete commitments we honour on every single project.
The price in the contract never grows mid-project
We fix defects for a year after launch
Full code and files handed over — zero lock-in
Revisions within the agreed scope at no extra cost
We sign an NDA — your data stays protected
Post-launch technical support included
Pay per delivered stage — a stage not delivered as agreed is refunded
Control data access for every team member. Give marketers access to analytics only.
Track performance, get alerts on changes, and compare multiple deployments.
Stay on top of every change and suspicious activity with a configurable alerting system.
Add servers and the system rebalances the load itself. If a node fails, no data is lost.
Deploying a search cluster is the easy part. The value comes from configuration: analyzers that understand your customers' language, ranking weights aligned with your margins, and a feedback loop that keeps relevance improving after launch.
After tuning search for stores of every size, we have settled on a weighting approach that consistently outperforms defaults: [Text Match] × [Popularity Signal] × [Business Boost]. Exact title matches score highest, click and purchase history lifts proven products, and merchandisers can pin promotions per query. Keep boosts moderate — overweighting business rules is the fastest way to make search feel broken.
The biggest mistake teams make is writing synonym lists from imagination. Your customers already tell you how they search — the query log is the source of truth. We mine zero-result and low-click queries every month and turn them into synonyms, redirects, and catalog fixes (we use our search analytics tooling) with human review before anything ships.
Structure the relevance program as a cycle: capture queries, find failures, fix analyzers or data, measure conversion. Teams that run this loop monthly see search conversion climb quarter after quarter instead of decaying as the catalog grows.
Common Mistake
Rebuilding the entire index every time a product changes. Full reindexing at scale takes hours and leaves search stale all day. Use incremental delta indexing with change data capture so price and stock updates appear in results within seconds.
A transparent process with fixed checkpoints. You see progress at every stage.
1–2 days
We analyze the current search on your site: speed, relevance, and share of zero-result queries. We pinpoint growth opportunities.
2–3 days
We design indexes, mappings, and a strategy for synonyms and autosuggestions. We prepare several proposal options.
3–5 days
We deploy the cluster, configure analyzers for English and other languages, and index the catalog.
2–3 days
We connect the search engine to your online store: facets, autosuggestions, and result highlighting.
1–2 days
Load tests, an A/B comparison against the current search, and final tuning of relevance weights.
Ongoing
Cluster monitoring, synonym-dictionary updates, and scaling as the catalog grows. We guarantee service availability from 99.9%.
Built-in basic search holds up to 1,000 products. Beyond that: lag, zero relevance, and lost sales.
Answers to the key questions about implementing smart search for your business
As the catalog grows, standard search degrades. Enterprise search keeps response time <50 ms across millions of items.
Wholesale buyers search by part number, OEM number, and technical specs. Standard search can't keep up.
Thousands of articles, documents, and manuals. Full-text search with snippet highlighting and ranking by freshness.
Hundreds of sellers, millions of products, and varied data formats. Enterprise search unifies it all into a single index.
If on-site search can't find what the customer is looking for, they leave for a competitor — even when the product is in your catalog.
Users who find a product through search convert 35% better. They already know what they want — help them find it.
Instant results as you type. Typos, synonyms, transliteration — the system understands what the user meant.
Search learns from each user's behavior. The more data it has, the more accurate the results — and the higher the conversion.
A fixed implementation cost with no hidden fees. You know the exact budget from day one. Any extra work is agreed separately.
One sprint — one goal — one feature. Every enhancement maps back to your business goals (impact mapping). Flexibility inside development, rigor in reporting.
We also implement OpenSearch (an alternative solution) — OpenSearch solutions →
Last updated: July 2026 · Compiled from enterprise search rollouts across retail, B2B, and content platforms
Enterprise search helps your customers find the products they need faster, lifting conversion and average order value.
of clients stay with us
average rollout time
conversion growth on average
Real feedback from the companies we have worked with
5.0
Quality
5.0
Communication
4.5
Timeliness
5.0
Value
Hardware is brutal for search — customers type 'm8 bolt', the catalog says 'hex machine screw'. AWDS tuned synonyms against our actual query logs, and the search bar finally speaks both languages. Watching the zero-result report shrink month over month has become a small office ritual.
Barnabas Greenhalgh
Owner, Millstone Hardware
Customers misspell author names constantly. The search forgives them now — typos, initials, half-remembered titles. Sales through the search bar doubled.
Millicent Ravenshaw
Owner, Longboat Books
A marketplace with three hundred sellers means product names written three hundred different ways. The relevance work outlasted everyone's estimates — our data was messier than anyone guessed, and the synonym dictionaries went through several rounds. Worth it: buyers now find a seller's stall from a vague description, and the alert for searches that return nothing lets us fix gaps the same week. Four stars for the calendar, five for the result.
Ignatius Padfield
Operations Director, Haywain Crafts Market
Filters used to be decoration on our category pages; nobody trusted them. Now price, size and brand narrow thousands of tents and boots in one motion, with live counts beside each option. Suggestions appear as you type, thumbnails included. Shoppers behave differently when search actually works.
Augusta Winterbotham
Head of E-commerce, Plover Outdoor Gear
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